But this “someone” typically ends up being a faceless, generic person who has a first name but no idea who their client is or what they may actually need. John Q. Consumer, meanwhile, spends much more time having to explain more than they should rather than identifying the key issue at-hand and resolving it in a timely fashion.
Lawyers are consumers too, and marketing on the Internet can be just as puzzling as any other product. FindLaw prides itself in offering to you a face, and a last name, and a sense of familiarity with you once your relationship with us has been initiated. After we assemble your products – your website developed, your spot on our award-winning FindLaw portal secured – you are given a dedicated Account Manager including:
- their full name – first and last
- their direct telephone number
- their direct e-mail address
Do you have questions? If we can’t answer it ourselves, we will know where to go, and who to go to in order to get a solution for you. We will stay in direct contact with you – via telephone, via e-mail – throughout any particular issue to ensure that you get your answers. We can help you with:
- edits to your site once it’s published, live for potential clients to review
- any billing questions and inquiries from what you are charged
- ongoing services, such as adding and updating your site (at no additional cost)
- consulting with you not only on traffic to your site, but also your online marketing objectives
- updating your directory products on www.findlaw.com to make sure that they are ideal for drawing clients to you
- any changes to your practice or your firm
My name is Sumner Musolf, and I am an Account Manager with FindLaw. I look forward to working with you.
Take care.


